Prices are in Australian dollars, include GST (Goods and Services Tax) where applicable and are subject to change without notice.
The following Terms and Conditions of 可心旅游 (company name: Fancy Travel Pty Ltd) govern your use and access of this website and/or any Fancy Travel Pty Ltd website linked to this website (“Sites”) and the information, materials, features or services accessible from the Sites. By visiting the Sites, using any information, materials, features or services, including but not limited to any reservation or ticketing services, you are accepting these Terms and Conditions and the associated Privacy Policy. If you do not agree with these Terms & Conditions, you may not access the Sites.
Tours and services offered on kexinvip.com are non-refundable if customers change their minds, airline changes, or customers do no show on the tour or at any other factors from customers end. Bookings will only be processed after customers made payment and our company receives the payment. Prices are subject to change during we process your bookings due to hotel prices, airfares can change at anytime without our control. Our company aim to confirm bookings at the booked prices however the payment customers made to our company does not mean we guarantee the products and services are secured at that prices. Bookings are only be confirmed after the bookings are completed processed by our company and when we send confirmation letter to our customers. If the hotel prices, airfares increase during we process the bookings, we reserve the right to send further invoices to customers to make payment for the additional charge. If customers refuse to make payment for the additional charges, we reserve the right to cancel the bookings and refund payment after deducting our administration cost at our own discretion (10%-20% of total payment). Our company is not responsible for any losses and costs caused to customers if the products and services are canceled by our end or customers refuse to make payment for additional charge. In the case that our company cannot provide the booked products and services, we reserve the right to cancel the booking and refund the payment to customers. If customers refuse to receive refund payment, our company is not responsible for any losses and costs caused to customers.
The information on the Sites, including without limitation all design, text, images, photographs, press releases, and other information, are protected under Australia and international copyright laws and are owned by Fancy Travel Pty Ltd and/or used under license from the copyright owner. The information may not, except under valid written license, be copied, reproduced, transmitted, displayed, performed, distributed, rented, sublicensed, altered, stored for subsequent use or otherwise used in whole or in part in any manner without our company's prior written consent, except to the extent that such use is authorized under the Australia and other relevant international copyright laws. Our company's trademarks, logos, images, and service marks used on the Sites are the property of Fancy Travel Pty Ltd and may not be used without the prior written consent of our company and without proper acknowledgment. All other trademarks and/or logos are the property of their respective owners.
You may choose or be given a password to use in connection with some of the pages on the Sites. You will never give your password to anyone, and it is your sole responsibility to maintain and keep all user names and passwords confidential. Furthermore, you are solely responsible for any and all activities that occur under the account. You shall notify our company immediately of any unauthorized use of any account or any other breach of security. Fancy Travel Pty Ltd cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements. You shall be solely responsible for all use of your account and password and all consequential, indirect, exemplary, special or incidental damages resulting therefrom.
Our company is not liable for and does not compensate customers any economic losses, property loss, damages, personal injury and casualties due to any reasons when using the services from our website either the product and service are provided by our company directly or the products and services are provide by our company's partners or any other third parties. Customers are strongly recommended to have their own travel insurance to protect themselves from any accidents and get compensation.
Our company reserve the right to change the information and material provided on our website at any time without notices to customers. The information and materials on the website include itinerary details, visited attractions, hotel descriptions, product inclusion & non inclusion details, prices but not limited to these.
Our company has the exclusively and solely explanation right of all information and materials provided in this website and all correspondence with customers through other social medias including Email, wechat, Line, Whatsapp etc by our employees.
